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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine Sumlin

August 20, 2025

5  out of  5
rating by Jasmine Sumlin
"I can honestly say I'm pleased! Every time the team is always walking with me through the many different times in my life! They're considerate they communicate well and they give me so much grace. They're always answering my questions without frustration and they make me not want to even try a different insurance company! I've been with state farm for years! My agent left and I was worried. Now going on 3+ years with this office and I'm so grateful!"
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Bridgett Geftos

August 11, 2025

5  out of  5
rating by Bridgett Geftos
"The customer service has always been fantastic with this agency in particular."
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Erin Miller

August 8, 2025

5  out of  5
rating by Erin Miller
"Kandi Lambert's team helped me out SO much earlier this year when I signed on with them, and I'm so grateful that I found this office. Kandi's agent, Erika Cerda, was awesome to work with and helped me understand the products and services that State Farm offers to fit my needs. Erika also found me an affordable rate after my previous insurer suddenly tripled my rate with no explanation or reason whatsoever (even after I'd been with that other company for almost 15 years), and I'm so thankful Kandi Lambert's packages and rates were reasonable, honest and competitive. I also appreciate that they have a local office with real, human agents you can call and talk to. They seem to really care about customer experience and satisfaction, which is new for me, since my previous insurer was one of those big auto insurers with an automated system. It's been really reassuring to know there's an agent I can talk to who's just up the street if I ever run into any issues. I definitely recommend calling Kandi Lambert's office, and especially Erika, for anyone who's looking for honest rates for car insurance and a good customer experience. My experience with their office has definitely been a positive one so far."
We responded:
"Hi Erin, thank you so much for providing us your feedback with our office and with Erika! It's feedback such as yours that truly makes us accomplish our mission statement. We truly want to stand apart and make a difference in the lives of others when it comes to helping them with their insurance and financial service needs. We are grateful for you,for trusting and allowing us to help you with your insurance. We will always be just down the street, a call or text away. And the only time youd possibly have to call our 800 customer service number is on the weekends or after business hours. But even then, you will get a human after you select your option on an automated option selection. If there is anything else you need, please dont hesitate to reach out. We truly appreciate you and value you as a policy holder at Kandi Lambert State Farm. Thank you so much again, your five stars means the world to us! "
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Don Downriver

August 6, 2025

5  out of  5
rating by Don Downriver
"Attention to detail. Highly recommended great service TY"
We responded:
"Thank you so much Don for your five star rating and providing your feedback on our attention to detail! We highly focus on being as detailed as possible when helping our clients. We appreciate you as a valued policy holder at our agency! "
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Robert Handyside

August 5, 2025

5  out of  5
rating by Robert Handyside
"Jennifer was very helpful and patient while navigating a stressful situation in dealing with my parents home after their passing. She was very knowledgeable and compassionate. She was a tremendous help!!!! Thank you"
We responded:
"Hi Robert, thank you so much for your kind feedback! I'm truly grateful that Jennifer was able to support you during such a difficult time. It was our privilege to assist you with your parents home. I'm also glad she provided the help and compassion that you needed during such a difficult time. We're always here to help and do our best! We truly appreciate you and are so sorry for your loss. "
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Beulena Garrison

August 5, 2025

5  out of  5
rating by Beulena Garrison
"This team is Awesome! Mrs. Jennifer and Mrs Eric help me maneuver through the changes in the policy. I really appreciate you all so much please continue with the good work, you made me smile! Thank You😊"
We responded:
"Thank you Beulena for your kind words! I'm thrilled that Jennifer and Erika were able to assist you through the policy changes and made your experience a positive one! Your appreciation means a lot to us and motivates our team to continue delivering excellent service. We're always here to help you! Thank you for making our day with a smile! "
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Alan Hamlet

August 4, 2025

5  out of  5
rating by Alan Hamlet
"The Best Agent"
We responded:
"Thank you so much for the 5 stars! We appreciate you! "
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William Lakatos

August 3, 2025

5  out of  5
rating by William Lakatos
"Great People"
We responded:
"Thank you William! We think you're pretty great yourself! We appreciate you being a valued policy holder with our agency! "
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Adam Jezewski

July 29, 2025

5  out of  5
rating by Adam Jezewski
"Great office! Wonderful communication and works hard for their clients 👏"
We responded:
"Thank you so much Adam for your five star review and providing us your feedback! We strive to provide clear communication and understanding of insurance coverage. We don't ever want our policy holders to be confused. We promise to continue working hard for you and all of our other valued policy holders. We appreciate you being a new valued client at our agency! We're always just a text, call or email away for any of your insurance needs or questions. "
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Rhonda Jones

July 24, 2025

5  out of  5
rating by Rhonda Jones
"Very professional over the phone, easy and definitely affordable. Kandi took care of all of my insurance needs."
We responded:
"Thank you so much for your kind words, Rhonda! I'm delighted to hear we provided you with professional and affordable service! We appreciate your trust and look forward to our continuing relationship as your State Farm Insurance Agency. "
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Lori Toon

July 24, 2025

5  out of  5
rating by Lori Toon
"Jennifer was so helpful. Very kind and understanding. Knowledgeable and professional in a quick manner that was much needed. Can’t say enough good things about this office. Thank you again"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jennifer provided you with helpful, knowledgeable, and professional service in a timely manner. Your positive feedback means a lot to us, and we'll be sure to share with the team! We truly appreciate your support and look forward to continuing to help you. "
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Natalie Gajewski

July 16, 2025

5  out of  5
rating by Natalie Gajewski
"Kandi Lambert and her team at State Farm are truly exceptional! From day one, Kandi has been professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly and always makes me feel like a priority. What really stands out is how much she genuinely cares. Whether it’s a quick question or a more complicated issue, she’s always there with helpful advice and a friendly attitude. I feel completely confident knowing Kandi is looking out for me and my family. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review! I'm thrilled to hear that our team, and I, both have been able to provide you with professional, knowledgeable and most importantly, caring service. Making sure you feel supported and prioritized is always our top goal. Your recommendation means a lot to us, and we look forward to continuing to assist you with anything you need. Thank you, Natalie! "
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Kathleen Scharnitzke

July 11, 2025

5  out of  5
rating by Kathleen Scharnitzke
"Everyone has been so kind and considerate..helping me when I needed it the most."
We responded:
"Thank you Kathleen for your kind words! Were truly glad to hear that our team has been able to support you when you needed it the most. Your appreciation means a lot to us! Thank you for being a valued policy holder at Kandi Lambert State Farm. "
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Bonita Pittman

July 8, 2025

5  out of  5
rating by Bonita Pittman
"I love being insured with State Farm. Kandi and her team are awesome. I have two vehicles and rental insurance with them and I pay less than most people I know with one vehicle. When I texts they always respond. I have never been so happy and satisfied with an insurance company like I am with State Farm. I recommend Kandi and State Farm her and her team ROCKS!"
We responded:
"Bonita, thank you so much for your amazing review! We’re truly grateful for your trust in us and so happy to hear how satisfied you are with your coverage and experience. Knowing you're saving money while feeling well taken care of means everything to our team. We’re always just a text away and ready to help however we can. Your kind words and recommendation mean the world to us — you rock, too! 💫 Kandi Lambert & Team State Farm Insurance"
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Luis Betancourt

June 23, 2025

5  out of  5
rating by Luis Betancourt
"Jennifer was extremely helpful and communicative throughout the whole auto/home insurance process. I ran into some issues with transferring my policy from a different state and Jennifer guided me through all the steps. Really satisfied with Kandi Lamber State Farm Insurance."
We responded:
"Thank you Luis for providing your feedback with Jennifer. It makes me extremely happy to hear that she helped you through all the necessary steps during your transfer as they can be tricky sometimes. We don't ever want anyone experiencing issues when moving from another state. Thank you so much for choosing our agency as your Michigan agent and welcome to Michigan! We appreciate your loyalty being a valued policy holder at State Farm."
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karen Ward

June 19, 2025

5  out of  5
rating by karen Ward
"We have to say thank you so much for all you have done to take care of our family . Kandi Lambert made sure we got the coverage we needed and saved us a ton of money . Great staff , answered all our concerns while making sure we were protected"
We responded:
"Karen, thank you so much for your heartfelt review! I’m truly grateful that you trusted me to take care of your family’s insurance needs. It was an absolute pleasure helping you find the right coverage and save money along the way. Knowing you felt supported, protected, and well taken care of means everything to me. I’m also so proud of my team for being there to answer your questions and provide peace of mind. Your trust means more than words can say—thank you! "
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Rob James

June 16, 2025

5  out of  5
rating by Rob James
"Great service great people and affordable insurance they will work with you best insurance i ever had"
We responded:
"Thank you for the great review, Rob! We're so glad to hear you're happy with our service, team, and pricing. It means a lot to us to know we're meeting your expectations. We're always here if you need anything!"
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Silvia Guzman

June 13, 2025

5  out of  5
rating by Silvia Guzman
"Best insurance agent hands down."
We responded:
"Thank you Silvia for your kind words rating us the best insurance agent! We truly appreciate you as a loyal policy holder at Kandi Lambert State Farm Agency! 😊"
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Monica McDowell

June 5, 2025

5  out of  5
rating by Monica McDowell
"This team is amazing! They will work with you to get the best rates and they care about people. Jennifer was so kind and answered all questions I had. She even assisted me in getting a better rate for my parents who are senior citizens."
We responded:
"Thank you so much Monica for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team, especially Jennifer. We pride ourselves on our commitment to helping our clients find the best rates and ensuring that everyone feels valued and supported! It's great to know that we could assist you and your parents. If you need anything else or have more questions in the future, please don't hesitate to reach out! We're always here to help! Thank you! "
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patricia pantanella

May 29, 2025

5  out of  5
rating by patricia pantanella
"Love the fact that they have your best interest in mind. As part the team, Jennifer is simply amazing at her job, helpful, considerate, and very knowledgeable. She is easy to talk to and listens to your needs. I highly recommend this agency."
We responded:
"Hi Patricia! Thank you so much for providing your feedback and giving us a five star review! We promise to always have our clients best interest. We are here to personalize and do what's right by you. Jennifer is truly amazing and we are incredibly happy to have her on our team. She will most definitely appreciate your kind words of her! We appreciate you for being a valued policy holder at Kandi Lambert State Farm and your recommendation!"
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Wagiha Amine

May 23, 2025

5  out of  5
rating by Wagiha Amine
"always very helpful and eager to clarify if needed. also always follows up if it is a timely issue. highly recommend!"
We responded:
"Thank you Wagiha! We strive to clearly communicate while being as helpful as possible. We truly appreciate you and your recommendation! Anyway we can help, we're here to do so. Thanks again for your 5 stars and feedback! "
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Gabrielle McDonnell

May 22, 2025

5  out of  5
rating by Gabrielle McDonnell
"I can’t say enough good things about Kandi Lambert! She has been incredibly helpful with both my car and life insurance—always going above and beyond to make sure I’m getting the best possible rates. Kandi is so kind, easy to talk to, and truly has your best interest at heart. If you’re looking to save money and work with someone who genuinely cares, she’s the one to call. I’m so glad I found her—highly recommend!"
We responded:
"Thank you so much for your incredibly kind words! Reading your review truly warmed my heart. It means the world to know that you feel supported and well taken care of—because that’s exactly what I strive for with every person I work with. I'm so grateful you trusted me with something as important as your insurance needs, and I'm even more thankful for the opportunity to be a part of your journey. Your recommendation means everything to me!"
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anthony fore

May 20, 2025

5  out of  5
rating by anthony fore
"Hands down the best insurance agent around"
We responded:
"Hey, Anthony! Thank you so much for your kind words! I truly appreciate you! 😊"
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Jerry Brake

May 18, 2025

5  out of  5
rating by Jerry Brake
"Kandi and her office team go above and beyond for customer satisfaction! Five star all day! If your looking for new insurance agent? Look no further!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Kandi and our team! Providing topnotch service is our priority, and your satisfaction means the world to us! We look forward to serving you and anyone you recommend to our Agency! "
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jerry brake

May 18, 2025

5  out of  5
rating by jerry brake
"Kandi and her office go above and beyond for there customers. I’m extremely satisfied with top notch service. Five star all day!"
We responded:
"We love 5 receiving 5 stars! Thank you again! "