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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Fivecoat

March 26, 2025

5  out of  5
rating by Julie Fivecoat
"I never hesitate to call Kandi’s office. I always get my questions answered and great insurance coverage for a good price! I called close to closing time to get insurance on a new vehicle and it took less than 5 minutes and was painless!! Jennifer was awesome!!"
We responded:
"Hi Julie! Thank you for your review and the five stars! We appreciate your feedback! We always try to make things has painless as possible, so I'm glad we're doing that for you! Don't ever hesitate to reach out, we're always here to help when we can!"
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Miquel Kerekes

March 5, 2025

5  out of  5
rating by Miquel Kerekes
"I can’t say enough great things about Kandi at State Farm. From the very beginning, she has been incredibly easy to work with — clear communication, quick responses, and always ready to answer any questions I had. What truly set her apart is how she consistently went above and beyond to make sure everything is taken care of. Whether it was helping me navigate a claim or simply making sure my coverage fit my needs, she has been proactive and thoughtful every step of the way. It’s refreshing to work with a company that truly values its customers and makes the whole insurance process stress-free. Highly recommend!"
We responded:
"Thank you Miquel, we truly appreciate your kind words and trusting us as your insurance agency! It's our pleasure to make things as simple and hassle-free as possible. We truly appreciate you for being a valued policy holder at Kandi Lambert State Farm. "
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Eugenia Davis

February 28, 2025

5  out of  5
rating by Eugenia Davis
"Great experience! Kandi is a sweetheart. She is very informative and helpful. Typically I don’t see where you will get owner of a business on the line helping you like a regular insurance agent so it’s nice that she as helpful and willing to work with you as her staff. Moving to another state soon so I hate to not have her as my insurance agent anymore but I was amazing while I’m still with her and I will truly miss her and her agency."
We responded:
"Thank you so much Eugenia! I appreciate you and your kind words. They truly mean the world to me. I'm sad you're moving but also extremely happy for this new experience for you! I will always be here to help any way that I can, and you have an agent for life if you ever decide to move back to Michigan. ❤️"
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Alan

February 25, 2025

5  out of  5
rating by Alan
"Kandi is a very personable and knowledgeable agent. I love working with her, she always makes everything so simple and easy!"
We responded:
"Thank you so much for your feedback and five star review! We appreciate you and it's always a pleasure working with you, Alan!"
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Kerrie ward

February 3, 2025

5  out of  5
rating by Kerrie ward
"Kandi and Erika are truly wonderful to work with, as an inexperienced person wanting to get the appropriate coverage for both my house and car they were so knowledgeable with insurance information. I had no questions to ask because they answered anything that had come to my mind before our conversation was over by just informing me of stuff they thought I should know which shows how much they personally care for people. I can call or text them with any small or big question any time and am contacted back almost instantly. I cannot say enough good things about Kandi Lambert-State Farm totally worth switching companies and they did all the work for me!"
We responded:
"Thank you so much Kerrie for your feedback with Erika and I, and also your five star rating. We most certainly want to explain anything and everything that we can to people so they understand the importance of their coverage. We appreciate you for trusting us and our agency with all of your insurance needs. We will always be here to help and answer any questions, big or small. We're please we were able to help you and look forward to being your insurance agency for years to come! Thank you! "
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Mary Tanner

January 31, 2025

5  out of  5
rating by Mary Tanner
"I was so happy when I talked with Erica and she saved me a couple hundred a month on my insurance. I have and will continue to refer people to them."
We responded:
"Hi Mary! Thank you so much for your 5 star rating and your review with Erika! We're incredibly happy that we were able to save you so much money on your insurance! We also appreciate any and all referrals you send our way! Thank you for being a new valued customer at our agency! "
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A King

January 30, 2025

5  out of  5
rating by A King
"When ever I call everyone is very helpful and patience."
We responded:
"Thank you for the 5 stars and your feedback with our staff being very helpful and patient! We strive to do our best any way that we can and promise to continue doing so. Thank you for trusting us with your insurance needs. We're always here to help! "
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willie mitchell

January 30, 2025

5  out of  5
rating by willie mitchell
"Kandi & Jennifer are absolutely amazing!! Their customer service, knowledge and follow through are impeccable!!"
We responded:
"Hi Willie! Thank you for your feedback with Jennifer and I! We take pride on providing the best customer service possible, so thank you for letting us know we're exceeding your expectation! We truly appreciate you as a valued customer and look forward to helping you for many years to come! "
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Odari Yohanes

January 17, 2025

5  out of  5
rating by Odari Yohanes
"State Farm always comes through for me. Thanks for your help Jennifer. You really saved the day."
We responded:
"Hey Odari! Thank you for your review and 5 star rating with Jennifer! We truly appreciate your feedback and will try to save as many days for you as we can! Thank you! "
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Robbie Hogge

December 20, 2024

5  out of  5
rating by Robbie Hogge
"Super helpful, the agents here never let a problem go unnoticed or unsolved. My needs have always been fulfilled and they have provided reassurance through some difficulties !"
We responded:
"Hey Robbie, thank you so much for your feedback and leaving us a five star review based on your experience with us! We try our best to be as helpful as possible and meet our customers needs! We look forward to reassuring you for many years to come! Thank you for being a loyal policy holder at our office! We appreciate you! "
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Tara Mebus

December 18, 2024

5  out of  5
rating by Tara Mebus
"Saving money was my goal when I found Kandi and her State Farm Team and save money is what I did! As frustrating as Insurance can be in general Kandi definitely made things easier and less stressful to say the least. I've been with this branch for years and definitely plan on staying."
We responded:
"Thank you Tara for the five star rating a wonderful review! We know all too well how frustrating Insurance can be for most, so it's our priority to make it less stressful as possible. We do our best to simplify and make things as easy as possible for our policy holders. We appreciate you as a loyal policy holder here at Kandi Lambert State Farm, and we promise to do the best we can protecting you and what matters most! "
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Livin' for Media

November 20, 2024

5  out of  5
rating by Livin' for Media
"Love the team here. After my agent left State Farm I was worried I wouldn’t find anyone that fit with us as a family but I appreciate them always taking the time to help and step in especially during rough times! Been with State Farm for about 7 years now!"
We responded:
"Thank you so much for your kind words and your five star rating. We are so glad that to provide you & your family with any help that you need. Family comes first here and we strive to always treat our policy holders like our own family. It makes me incredibly grateful that we fit with you and your family after your last agent left. 🫶🏽 The team and I appreciate you so much and value you as a loyal policy holder here at our agency! "
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Michelle Beaty

November 19, 2024

5  out of  5
rating by Michelle Beaty
"Great friendly staff and always there when you need them."
We responded:
"Thank you Michelle for the five star rating! We truly appreciate you providing us with your feedback and letting the online community know the friendly, reliable service that we provided you here at Kandi Lambert State Farm! We value your input and will always continue providing exceptional service. Thank you for being a loyal policy holder with us! "
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L Ken

November 15, 2024

5  out of  5
rating by L Ken
"I called to have insurance swapped & as soon as i hung up the phone Jennifer had already sent it over! When talking to Jennifer on the phone I heard a Bing and I was amazed to see a emailed proof of insurance that fast! You can't go wrong at Kandi Lambert's office! 5 stars all day long!"
We responded:
"Thank you for your five star rating and providing your feedback regarding Jennifer! We're happy to hear that she's providing you prompt and quality service! We appreciate you and value you as a loyal policy holder at Kandi Lambert State Farm! "
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Holli Goltowski

November 14, 2024

5  out of  5
rating by Holli Goltowski
"Thank you so much for everything. You helped us with many cars and many questions. You are a great agent and have been a blessing. Thank you again Jennifer you are amazing."
We responded:
"Thank you Holli for your 5 star rating and leaving a wonderful review about Jennifer! We're incredibly happy that she helped you in multiple ways with your vehicles and questions. Jennifer is a huge asset here at the office, and we think she's pretty amazing too! Thank you so much! "
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Joe DeLaronde

November 9, 2024

5  out of  5
rating by Joe DeLaronde
"Jennifer from Kandi Lambert's office gave me a quote and guided me through the complex world of Michigan auto insurance. Great quote. Jennifer has been responsive to every call and text. Thank you."
We responded:
"Hi, Joe! Thank you for your feedback with Jennifer and leaving us a five star rating! Michigan auto insurance can most definitely be complicated to understand for most, but I'm glad that Jennifer guided you through and made it easier for you to understand during your quote experience. Our agency strives to be as responsive as we can to provide the best service to our policy holders. Thank you for being a loyal policy holder! "
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Kesha Williams

November 8, 2024

5  out of  5
rating by Kesha Williams
"Jennifer is amazing!!! She’s extremely patient with my mother & I can’t thank her enough for that! Kandi u have a great crew,! Thank you all so much!"
We responded:
"Hi Kesha! Thank you for your five star review and your feedback on your experience with Jennifer and our team! It's our pleasure that you put your trust in us to take care of your mothers insurance needs. We promise to always be patient and treat each one of you as family. We appreciate you and your mother. We hope you have a great weekend as well! "
Profile photo of Chris Golen

Chris Golen

November 8, 2024

5  out of  5
rating by Chris Golen
"Very helpful, their thorough questions saved me money. Everyone was very pleasant. I'm sure I'll be a customer for life."
We responded:
"Thank you for the five star rating & review, Chris! We make it a priority to be as thorough as possible in order to customize your insurance to your specific needs while working within your individual budget! We love hearing that we created your Personal Price Plan for you! Thankfully our rates are very competitive and continue to allow us to save you and other's money on their insurance during today's rates. We appreciate you so much for not only being a new customer but also a forever policy holder here at Kandi Lambert State Farm. We look forward to always being your good neighbor and taking the best care of you! "
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Erica Hornick

November 8, 2024

5  out of  5
rating by Erica Hornick
"Erika is the agent that helped me and she was able to get me a great deal. She was very helpful and explained everything I was getting with the package that was right for me. I highly recommend. Everyone I spoke with there were very pleasant and helpful."
We responded:
"Hi, Erica! Thank you for providing your feedback on your recent experience with Erika and the other team members you've spoken with here at our office. Erika is a huge asset to have at our agency and always makes sure to go above and beyond for our clients. She's going to be so thrilled to see this review! I'm thankful that she personalized your insurance according to what was right for you as insurance can vary from household to household. We're pleased to have you as a loyal policy holder at Kandi Lambert State Farm. Have a great weekend! "
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Alicia Ward

November 7, 2024

5  out of  5
rating by Alicia Ward
"I am very pleased with Kandi Lambert and her team. When I have had a question or a concern their office call me right back usually within the same day to address my concerns. For that reason alone is worth 5 stars. Customer Service in today’s times have fallen by the wayside but not with Kandi Lambert’s insurance agency. I highly recommend them to family and friends."
We responded:
"Thank you so much for your 5 star review, Alicia! We, too have noticed customer service is not the same as it used to be at a lot places even for us in the industry. It makes us so happy to hear that no matter how bad things may be at other places around the world, our office is still providing you all with the best service possible. We truly appreciate you and every customer and want to continue to provide our best service. Reviews and feedback from clients help keep that possible for us. Thank you so much for sharing ❤️"
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Tyler Ouellette

November 6, 2024

5  out of  5
rating by Tyler Ouellette
"I highly recommend Kandi Lambert and team. I have been a state farm customer for about 10 years and I have never once been disappointed. Kandi and team have been awesome to work with and have done everything they could to get my wife and I the best possible price and coverage!"
We responded:
"Hey Tyler, thank you so much for providing your feedback! We appreciate you being such a loyal policy holder with State Farm! We strive to always provide the best service as possible while providing you proper coverage's at an affordable rate! We thank you so much for trusting our agency to protect your family ❤️ It's been our pleasure and we look forward to taking care of you for many years to come! "
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Anna Waddle

October 12, 2024

5  out of  5
rating by Anna Waddle
"Always professional, always works to get you the best rates."
We responded:
"Hi, Anna! Thank you so much for your feedback and the five star review! We appreciate you and your kind words as we always strive to show our professionalism. We're also incredibly thankful that we're able to continue to provide you with great rates as insurance rates can fluctuate with the economy. But thankfully State Farm keeps us in a good place. 😊 Thank you for being a valued policy holder at Kandi Lambert State Farm! "
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Tracy Thompson

October 11, 2024

5  out of  5
rating by Tracy Thompson
"I love being with Kandis agency, all staff is extremely nice and helpful, always answers the phone, your not put on hold for long periods of time! There prices are very reasonable! I would highly recommend this agency for your insurance needs 😀"
We responded:
"Thank you so much for your feedback and the five star review, Tracy! We do our best to answer all incoming calls as quickly as we can. There may be times we are all on a call and it goes to Voice-mail, however, if you leave us a voice-mail, we'll promptly call you back as quickly as we can. Thank you also for the recommendation! We love that you love being a part of our Agency as our mission is to make our policy holders feel like family. 🫶🏽 We're always willing to help any way that we can, so if you have any friends and family that could use our help as well, don't hesitate to send them our way! We truly appreciate you! Have a wonderful weekend! "
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Cecilio Pentecost

October 3, 2024

5  out of  5
rating by Cecilio Pentecost
"Jennifer ,the office manager is wonderful at her job there and always goes above and beyond to resolve issues and answer all questions and concerns. Thank you for your wonderful service."
We responded:
"Thank you Cecilio for your 5 star review on your experience with Jennifer! I'm happy to hear that she took the best care of you and provided you wonderful service! She is truly a pleasure to have here at our office. ❤️"
Profile photo of D M (BDATTUD)

D M (BDATTUD)

October 1, 2024

5  out of  5
rating by D M (BDATTUD)
"Kandi and team where able to get me insured and covered at an unbeatable price. Great customer service and prices. Would recommend."
We responded:
"Thank you for your 5 star review D! We appreciate you allowing and trusting us to help you with your insurance needs! As rates continue to increase nationwide, we're incredibly happy that we were able to provide you with an unbelievable price! Thank you so much for your feedback and welcome to the State Farm Family 😊"