Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Livin' for Media

Livin' for Media

November 20, 2024

5  out of  5
rating by Livin' for Media
"Love the team here. After my agent left State Farm I was worried I wouldn’t find anyone that fit with us as a family but I appreciate them always taking the time to help and step in especially during rough times! Been with State Farm for about 7 years now!"
We responded:
"Thank you so much for your kind words and your five star rating. We are so glad that to provide you & your family with any help that you need. Family comes first here and we strive to always treat our policy holders like our own family. It makes me incredibly grateful that we fit with you and your family after your last agent left. 🫶🏽 The team and I appreciate you so much and value you as a loyal policy holder here at our agency! "
Profile photo of Michelle Beaty

Michelle Beaty

November 19, 2024

5  out of  5
rating by Michelle Beaty
"Great friendly staff and always there when you need them."
We responded:
"Thank you Michelle for the five star rating! We truly appreciate you providing us with your feedback and letting the online community know the friendly, reliable service that we provided you here at Kandi Lambert State Farm! We value your input and will always continue providing exceptional service. Thank you for being a loyal policy holder with us! "
Profile photo of L Ken

L Ken

November 15, 2024

5  out of  5
rating by L Ken
"I called to have insurance swapped & as soon as i hung up the phone Jennifer had already sent it over! When talking to Jennifer on the phone I heard a Bing and I was amazed to see a emailed proof of insurance that fast! You can't go wrong at Kandi Lambert's office! 5 stars all day long!"
Profile photo of Holli Goltowski

Holli Goltowski

November 14, 2024

5  out of  5
rating by Holli Goltowski
"Thank you so much for everything. You helped us with many cars and many questions. You are a great agent and have been a blessing. Thank you again Jennifer you are amazing."
We responded:
"Thank you Holli for your 5 star rating and leaving a wonderful review about Jennifer! We're incredibly happy that she helped you in multiple ways with your vehicles and questions. Jennifer is a huge asset here at the office, and we think she's pretty amazing too! Thank you so much! "
Profile photo of Joe DeLaronde

Joe DeLaronde

November 9, 2024

5  out of  5
rating by Joe DeLaronde
"Jennifer from Kandi Lambert's office gave me a quote and guided me through the complex world of Michigan auto insurance. Great quote. Jennifer has been responsive to every call and text. Thank you."
We responded:
"Hi, Joe! Thank you for your feedback with Jennifer and leaving us a five star rating! Michigan auto insurance can most definitely be complicated to understand for most, but I'm glad that Jennifer guided you through and made it easier for you to understand during your quote experience. Our agency strives to be as responsive as we can to provide the best service to our policy holders. Thank you for being a loyal policy holder! "
Profile photo of Kesha Williams

Kesha Williams

November 8, 2024

5  out of  5
rating by Kesha Williams
"Jennifer is amazing!!! She’s extremely patient with my mother & I can’t thank her enough for that! Kandi u have a great crew,! Thank you all so much!"
We responded:
"Hi Kesha! Thank you for your five star review and your feedback on your experience with Jennifer and our team! It's our pleasure that you put your trust in us to take care of your mothers insurance needs. We promise to always be patient and treat each one of you as family. We appreciate you and your mother. We hope you have a great weekend as well! "
Profile photo of Chris Golen

Chris Golen

November 8, 2024

5  out of  5
rating by Chris Golen
"Very helpful, their thorough questions saved me money. Everyone was very pleasant. I'm sure I'll be a customer for life."
We responded:
"Thank you for the five star rating & review, Chris! We make it a priority to be as thorough as possible in order to customize your insurance to your specific needs while working within your individual budget! We love hearing that we created your Personal Price Plan for you! Thankfully our rates are very competitive and continue to allow us to save you and other's money on their insurance during today's rates. We appreciate you so much for not only being a new customer but also a forever policy holder here at Kandi Lambert State Farm. We look forward to always being your good neighbor and taking the best care of you! "
Profile photo of Erica Hornick

Erica Hornick

November 8, 2024

5  out of  5
rating by Erica Hornick
"Erika is the agent that helped me and she was able to get me a great deal. She was very helpful and explained everything I was getting with the package that was right for me. I highly recommend. Everyone I spoke with there were very pleasant and helpful."
We responded:
"Hi, Erica! Thank you for providing your feedback on your recent experience with Erika and the other team members you've spoken with here at our office. Erika is a huge asset to have at our agency and always makes sure to go above and beyond for our clients. She's going to be so thrilled to see this review! I'm thankful that she personalized your insurance according to what was right for you as insurance can vary from household to household. We're pleased to have you as a loyal policy holder at Kandi Lambert State Farm. Have a great weekend! "
Profile photo of Alicia Ward

Alicia Ward

November 7, 2024

5  out of  5
rating by Alicia Ward
"I am very pleased with Kandi Lambert and her team. When I have had a question or a concern their office call me right back usually within the same day to address my concerns. For that reason alone is worth 5 stars. Customer Service in today’s times have fallen by the wayside but not with Kandi Lambert’s insurance agency. I highly recommend them to family and friends."
We responded:
"Thank you so much for your 5 star review, Alicia! We, too have noticed customer service is not the same as it used to be at a lot places even for us in the industry. It makes us so happy to hear that no matter how bad things may be at other places around the world, our office is still providing you all with the best service possible. We truly appreciate you and every customer and want to continue to provide our best service. Reviews and feedback from clients help keep that possible for us. Thank you so much for sharing ❤️"
Profile photo of Tyler Ouellette

Tyler Ouellette

November 6, 2024

5  out of  5
rating by Tyler Ouellette
"I highly recommend Kandi Lambert and team. I have been a state farm customer for about 10 years and I have never once been disappointed. Kandi and team have been awesome to work with and have done everything they could to get my wife and I the best possible price and coverage!"
We responded:
"Hey Tyler, thank you so much for providing your feedback! We appreciate you being such a loyal policy holder with State Farm! We strive to always provide the best service as possible while providing you proper coverage's at an affordable rate! We thank you so much for trusting our agency to protect your family ❤️ It's been our pleasure and we look forward to taking care of you for many years to come! "
Profile photo of Anna Waddle

Anna Waddle

October 12, 2024

5  out of  5
rating by Anna Waddle
"Always professional, always works to get you the best rates."
We responded:
"Hi, Anna! Thank you so much for your feedback and the five star review! We appreciate you and your kind words as we always strive to show our professionalism. We're also incredibly thankful that we're able to continue to provide you with great rates as insurance rates can fluctuate with the economy. But thankfully State Farm keeps us in a good place. 😊 Thank you for being a valued policy holder at Kandi Lambert State Farm! "
Profile photo of Tracy Thompson

Tracy Thompson

October 11, 2024

5  out of  5
rating by Tracy Thompson
"I love being with Kandis agency, all staff is extremely nice and helpful, always answers the phone, your not put on hold for long periods of time! There prices are very reasonable! I would highly recommend this agency for your insurance needs 😀"
We responded:
"Thank you so much for your feedback and the five star review, Tracy! We do our best to answer all incoming calls as quickly as we can. There may be times we are all on a call and it goes to Voice-mail, however, if you leave us a voice-mail, we'll promptly call you back as quickly as we can. Thank you also for the recommendation! We love that you love being a part of our Agency as our mission is to make our policy holders feel like family. 🫶🏽 We're always willing to help any way that we can, so if you have any friends and family that could use our help as well, don't hesitate to send them our way! We truly appreciate you! Have a wonderful weekend! "
Profile photo of Cecilio Pentecost

Cecilio Pentecost

October 3, 2024

5  out of  5
rating by Cecilio Pentecost
"Jennifer ,the office manager is wonderful at her job there and always goes above and beyond to resolve issues and answer all questions and concerns. Thank you for your wonderful service."
We responded:
"Thank you Cecilio for your 5 star review on your experience with Jennifer! I'm happy to hear that she took the best care of you and provided you wonderful service! She is truly a pleasure to have here at our office. ❤️"
Profile photo of D M

D M

October 1, 2024

5  out of  5
rating by D M
"Kandi and team where able to get me insured and covered at an unbeatable price. Great customer service and prices. Would recommend."
We responded:
"Thank you for your 5 star review D! We appreciate you allowing and trusting us to help you with your insurance needs! As rates continue to increase nationwide, we're incredibly happy that we were able to provide you with an unbelievable price! Thank you so much for your feedback and welcome to the State Farm Family 😊"
Profile photo of Jamie Cibasek

Jamie Cibasek

September 27, 2024

5  out of  5
rating by Jamie Cibasek
"Spoke with both Frank and Jennifer on the phone today and they were both extremely helpful and overall just pleasant to talk with! They not only save us money they also made the whole process easy! Thank you for everything!"
We responded:
"Thank you so much Jamie for providing your feedback on your experience with Frank and Jennifer! Our Agency's main priority is to make things as easy and pleasant as possible! We strive to be as helpful as we can along with being able to save our clients money on their insurance! Thank you for being a valued policy holder at Kandi Lambert State Farm! Thank you for trusting us to take care of all your insurance needs!"
Profile photo of Edward Weick

Edward Weick

September 27, 2024

5  out of  5
rating by Edward Weick
"They have the best rates I have found and service is great. There kind and very knowledgeable and willing to help you in anyway."
We responded:
"Thank you so much for providing your feedback Edward! We're so happy that we were able to provide you a great rate and wonderful service! We promise that we will continue helping you anyway that we possibly can! Thank you for being a valued policy holder at our agency! "
Profile photo of latifi burt

latifi burt

September 17, 2024

5  out of  5
rating by latifi burt
"If you are looking for an Insurance company that really cares about their clients. Please give Kandi Lambert State Farm a call. You will NOT regret it. She is wonder and her Team is wonderful. Catina Scurlock"
We responded:
"Thank you so much for your 5 star review Catina! We truly appreciate you and are incredibly grateful to have wonderful policy holders like you. Thank you for trusting us to take care of all your insurance needs. "
Profile photo of Katrina Greer

Katrina Greer

September 10, 2024

5  out of  5
rating by Katrina Greer
"Today I had the pleasure of speaking with a very knowledgeable representative by the name of Ericka. It was time for my policy to renew, and I had several questions regarding PIP coverage. Erica explained to me PIP coverage, which helped me to make a more informed decision as to which selection was best for me. She was very thorough very, professional, and patient with me. She took her time and answered each question and if she didn’t know the answer she would consult with someone to find the answer. I really appreciate all of her help. Thanks again Erica. Great Job!"
We responded:
"Thank you Katrina for your feedback and experience with Erika! She finds pleasure in helping explain things as clearly as possible to better help our policy holders understand their coverage's. We emphasize on customizing your insurance coverage based on your specific needs. We truly appreciate you putting your trust into our agency as you continue being a valuable client of ours. Thank you so much "
Profile photo of Shandella Myles

Shandella Myles

September 5, 2024

5  out of  5
rating by Shandella Myles
"Wonderful experience! Erica was able to help my daughter with a affordable car insurance! Thank you!"
We responded:
"Thank you so much Shandella for your feedback and 5 star review! Erika is fantastic and we're so glad she was able to help your daughter with affordable insurance coverage! Thank you for trusting Erika and our office for your daughter's insurance needs. It's our privilege to help her ❤️😊"
Profile photo of Golden Rose

Golden Rose

August 22, 2024

5  out of  5
rating by Golden Rose
"I am greatful for the friendly and professional help I recieve from State Farm. I have been with State Farm for years because I know I can trust them. Thank you Jennifer Dobbins."
We responded:
"Thank you so much for your 5 star review! We truly appreciate your feedback Golden Rose! It makes us so happy to hear that you trust us as that is our main priority. We love building strong relationships with our customers to make them feel like family. ❤️ "
Profile photo of Cristina Estes

Cristina Estes

August 20, 2024

5  out of  5
rating by Cristina Estes
"Kandi Lambert and her staff have been wonderful, getting me the best possible coverage for the best possible price. They also answer any questions I might have about my policies promptly."
We responded:
"Thank you so much for your feedback, Cristina! We appreciate you and your 5 star review that you've given us! It makes us so happy to hear that we're doing everything that we can to continue to provide you with not only the best price, but also wonderful customer service answering all your questions in a promptly matter. We thank you for being a valued policy holder and putting your trust into our agency. We truly appreciate you!"
Profile photo of Brenda Chance

Brenda Chance

August 16, 2024

5  out of  5
rating by Brenda Chance
"Kandi is very friendly, knowledgeable and explained everything so I could understand. She provided life insurance for me after the death of my nephew that needed a go fund me. Pet insurance for my dogs and renters and auto insurance for my son and grandsons. Erica was such a big help when I had so many questions, while kandi was helping others. I like the no run around, I'll call you back service. I have refered many of my friends and family for auto, life and pet insurance. Thank you kandi and staff for all your help with our needs and for making me part of your family."
We responded:
"Thank you for sharing your experience with us and your 5 star review, Brenda! We are very grateful for you and your trust in us to not only take care of you, but also your loving family. It's a pleasure to work with you and we genuinely appreciate all of your referrals. It says a lot about a person or business that you feel comfortable sending your loved ones for us to take care of as well. We promise to always take the best care of you and your family. ❤️"
Profile photo of Helen Gersch

Helen Gersch

August 15, 2024

5  out of  5
rating by Helen Gersch
"Always ready to answer any questions I have.very friendly. And Jennifer is wonderful."
We responded:
"Thank you for your sharing your experience and providing us with feedback, Helen! We are delighted to hear that Jennifer continues to provide the best service to our customers. She is a huge asset to our office and we are thankful for her as well! We appreciate you for sharing, Helen! "
Profile photo of David Rock

David Rock

August 14, 2024

5  out of  5
rating by David Rock
"Never done me wrong and always answered my questions clearly. Worked with me while going through hards time! always had my experience with Kandi Lamberts office be notthing but pleasant help and kind they make me feel like a part of there office and family ... thank you Jennifer"
We responded:
"Thank you so much for your feedback David! We thank you for trusting us to take the best care of you! Our mission is to make a difference in the lives of our customers during every interaction. It makes me so happy to see that our office has treated you as family and living by our mission. Good times and bad, we will be there for you. We appreciate you 😊"
Profile photo of Julia beekman

Julia beekman

July 31, 2024

5  out of  5
rating by Julia beekman
"Kandi Lambert state farm is the best downriver! they go above and beyond for their customers and are always kind and courteous 😁"
We responded:
"Thank you so much for your feedback! We appreciate any and all reviews as we strive to continue to provide the best service possible. It makes us happy to hear that we are and will continue to provide you with great service. 😊 "