Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica McDowell

Monica McDowell

June 5, 2025

5  out of  5
rating by Monica McDowell
"This team is amazing! They will work with you to get the best rates and they care about people. Jennifer was so kind and answered all questions I had. She even assisted me in getting a better rate for my parents who are senior citizens."
We responded:
"Thank you so much Monica for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team, especially Jennifer. We pride ourselves on our commitment to helping our clients find the best rates and ensuring that everyone feels valued and supported! It's great to know that we could assist you and your parents. If you need anything else or have more questions in the future, please don't hesitate to reach out! We're always here to help! Thank you! "
Profile photo of patricia pantanella

patricia pantanella

May 29, 2025

5  out of  5
rating by patricia pantanella
"Love the fact that they have your best interest in mind. As part the team, Jennifer is simply amazing at her job, helpful, considerate, and very knowledgeable. She is easy to talk to and listens to your needs. I highly recommend this agency."
We responded:
"Hi Patricia! Thank you so much for providing your feedback and giving us a five star review! We promise to always have our clients best interest. We are here to personalize and do what's right by you. Jennifer is truly amazing and we are incredibly happy to have her on our team. She will most definitely appreciate your kind words of her! We appreciate you for being a valued policy holder at Kandi Lambert State Farm and your recommendation!"
Profile photo of Wagiha Amine

Wagiha Amine

May 23, 2025

5  out of  5
rating by Wagiha Amine
"always very helpful and eager to clarify if needed. also always follows up if it is a timely issue. highly recommend!"
We responded:
"Thank you Wagiha! We strive to clearly communicate while being as helpful as possible. We truly appreciate you and your recommendation! Anyway we can help, we're here to do so. Thanks again for your 5 stars and feedback! "
Profile photo of Gabrielle McDonnell

Gabrielle McDonnell

May 22, 2025

5  out of  5
rating by Gabrielle McDonnell
"I can’t say enough good things about Kandi Lambert! She has been incredibly helpful with both my car and life insurance—always going above and beyond to make sure I’m getting the best possible rates. Kandi is so kind, easy to talk to, and truly has your best interest at heart. If you’re looking to save money and work with someone who genuinely cares, she’s the one to call. I’m so glad I found her—highly recommend!"
We responded:
"Thank you so much for your incredibly kind words! Reading your review truly warmed my heart. It means the world to know that you feel supported and well taken care of—because that’s exactly what I strive for with every person I work with. I'm so grateful you trusted me with something as important as your insurance needs, and I'm even more thankful for the opportunity to be a part of your journey. Your recommendation means everything to me!"
Profile photo of anthony fore

anthony fore

May 20, 2025

5  out of  5
rating by anthony fore
"Hands down the best insurance agent around"
We responded:
"Hey, Anthony! Thank you so much for your kind words! I truly appreciate you! 😊"
Profile photo of Jerry Brake

Jerry Brake

May 18, 2025

5  out of  5
rating by Jerry Brake
"Kandi and her office team go above and beyond for customer satisfaction! Five star all day! If your looking for new insurance agent? Look no further!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Kandi and our team! Providing topnotch service is our priority, and your satisfaction means the world to us! We look forward to serving you and anyone you recommend to our Agency! "
Profile photo of jerry brake

jerry brake

May 18, 2025

5  out of  5
rating by jerry brake
"Kandi and her office go above and beyond for there customers. I’m extremely satisfied with top notch service. Five star all day!"
We responded:
"We love 5 receiving 5 stars! Thank you again! "
Profile photo of Rob James

Rob James

May 16, 2025

5  out of  5
rating by Rob James
"Great service great people and affordable insurance what else could you ask for"
We responded:
"Thank you for the great review, Rob! We're so glad to hear you're happy with our service, team, and pricing. It means a lot to us to know we're meeting your expectations. We're always here if you need anything!"
Profile photo of Melissa Taylor (Mimi)

Melissa Taylor (Mimi)

May 15, 2025

5  out of  5
rating by Melissa Taylor (Mimi)
"When I had to return my leased car in a month early because of work related injury. I was worried about a lapse in my insurance since I didn’t have a vehicle to replace the last one. So they let me know that they can put a temporary pause on my insurance till I am ready to get a replacement car. That way I didn’t have to worry about starting over with my car insurance. What a relief that was. They are always very helpful and friendly. Couldn’t ask for a better insurance provider."
We responded:
"Thank you so much for your kind words, Melissa! We're truly glad we could help make a difficult situation a little easier for you. Taking care of our clients during life’s unexpected turns is what we’re here for, and it’s great to hear that our team was able to provide the support and flexibility you needed. We appreciate your trust in us and are always here whenever you need assistance. Wishing you a smooth recovery and looking forward to helping you when you're ready for your next vehicle!"
Profile photo of Tracy Chaalan

Tracy Chaalan

May 2, 2025

5  out of  5
rating by Tracy Chaalan
"I love this office. I have been with state farm for almost 15 years and wouldn't go anywhere else. The Kandi Lambert office is the best and where I plan to stay. Kandi is great however I mostly deal with Jennifer and she is amazing. Jennifer is always helpful and patient with cuz sometimes I can be a pain but Jennifer never makes me feel like I am. She is always so sweet and polite I enjoy my interactions with her, if I have concerns she always puts me at ease and explains things so I understand. Anything I have ever needed was done with ease and speed. I've never had to wait for anything. I would recommend this office to anyone. Thank Kandi, Jennifer, and the whole Lambert office staff you guys are amazing."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your loyalty over the past 15 years and are thrilled to hear about your positive experiences with our team, especially with Jennifer. It's our goal to provide exceptional service, and we're glad to know that we've met your expectations. Your kind words will surely motivate us to keep up the good work! Thank you again for your 5 star rating and review! "
Profile photo of Lyndsie Smigielski

Lyndsie Smigielski

May 1, 2025

5  out of  5
rating by Lyndsie Smigielski
"I felt compelled to update my review to specifically acknowledge the outstanding service I've received from this agency since I can not review twic. Erica, in particular, has been an absolute lifesaver. Her responsiveness is lightning-fast, and she's always incredibly helpful with any questions or changes I have. First review...My experiences with their homeowners, life, and auto insurance have been fantastic, and the entire team consistently delivers A++ customer service. Don't let the "downriver" location deter you – they're worth it! experiences so far with homeowners, life and auto. I recommend everyone to go here even if you do not live downriver."
We responded:
"Thank you so much for your feedback Lyndsie! We appreciate you and your trust in our agency allowing us to take care of all and your families insurance needs. "
Profile photo of Erica Johnson

Erica Johnson

April 25, 2025

5  out of  5
rating by Erica Johnson
"Very nice and professional! Always helpful with any concerns I have"
We responded:
"Thank you so much for your 5-star review! We’re thrilled at Kandi Lambert State Farm to hear that you find our team professional and helpful. It’s always our goal to address any concerns promptly and ensure you have a great experience with us. We truly appreciate your support and look forward to continuing to serve you!"
Profile photo of N

N

April 24, 2025

5  out of  5
rating by N
"Erika thank you so much for your help.and patience. You're the best 😁 I highly do recommend Kandi Lamert State Farm💯"
We responded:
"Thank you so much for providing your feedback with Erika and giving us a 5 star rating! We appreciate your recommendation as it informs us that we're doing our job by providing great quality service to be recommended to family and friends! We love helping as many families as possible! Thank you for being a valued policy holder at Kandi Lambert State Farm! "
Profile photo of Jon Gamburd

Jon Gamburd

April 16, 2025

5  out of  5
rating by Jon Gamburd
"All ways helps with anything never a problem I wish I was with them sooner Jennifer took out of her own time to help get me a tow truck when one of my cars broke down they are the best at what they do and then other car insurance places tell me they do it cheaper and NOPE hands down the best STATE FARM"
We responded:
"Hi Jon! We truly appreciate you taking the time to share your experience with Kandi Lambert State Farm. It's wonderful to hear that Jennifer went above and beyond to assist you with your towing needs. We strive to provide the best service possible, and it's feedback like yours that motivates us to keep doing what we love. We're glad to have you part of the State Farm family. If you ever need anything else, don't hesitate to reach out! "
Profile photo of Kelley Libby

Kelley Libby

April 16, 2025

5  out of  5
rating by Kelley Libby
"We have been with Kandi for years now! Her and her staff are amazing, especially Jennifer!"
We responded:
"Hi Kelley! We genuinely appreciate your loyalty and being a part of the State Farm family for so long. We promise to continue providing you value and exceptional service. Jennifer makes such an impact on our policy holders, so I'm happy to hear she was amazing to you as well! She's a huge asset here at our agency. Thank you again for your rating and review! "
Profile photo of Dana Cunningham

Dana Cunningham

April 9, 2025

5  out of  5
rating by Dana Cunningham
"Jennifer was so amazing. She was diligent in saving us some money and did everything in such a quick and timely manner. Highly appreciate her! Thanks Jennifer!!"
We responded:
"Hi Dana! Thank you so much for providing your feedback with Jennifer and giving us a five star rating! We appreciate you for putting your trust in our agency to help take the best care of you! Jennifer is a huge asset to our office and it makes me incredibly happy to hear that she did everything she could, as fast and efficiently as possible to help. Thank you for being a valued policy holder at Kandi Lambert-State Farm! "
Profile photo of Julie Fivecoat

Julie Fivecoat

March 26, 2025

5  out of  5
rating by Julie Fivecoat
"I never hesitate to call Kandi’s office. I always get my questions answered and great insurance coverage for a good price! I called close to closing time to get insurance on a new vehicle and it took less than 5 minutes and was painless!! Jennifer was awesome!!"
We responded:
"Hi Julie! Thank you for your review and the five stars! We appreciate your feedback! We always try to make things has painless as possible, so I'm glad we're doing that for you! Don't ever hesitate to reach out, we're always here to help when we can!"
Profile photo of Miquel Kerekes

Miquel Kerekes

March 5, 2025

5  out of  5
rating by Miquel Kerekes
"I can’t say enough great things about Kandi at State Farm. From the very beginning, she has been incredibly easy to work with — clear communication, quick responses, and always ready to answer any questions I had. What truly set her apart is how she consistently went above and beyond to make sure everything is taken care of. Whether it was helping me navigate a claim or simply making sure my coverage fit my needs, she has been proactive and thoughtful every step of the way. It’s refreshing to work with a company that truly values its customers and makes the whole insurance process stress-free. Highly recommend!"
We responded:
"Thank you Miquel, we truly appreciate your kind words and trusting us as your insurance agency! It's our pleasure to make things as simple and hassle-free as possible. We truly appreciate you for being a valued policy holder at Kandi Lambert State Farm. "
Profile photo of Eugenia Davis

Eugenia Davis

February 28, 2025

5  out of  5
rating by Eugenia Davis
"Great experience! Kandi is a sweetheart. She is very informative and helpful. Typically I don’t see where you will get owner of a business on the line helping you like a regular insurance agent so it’s nice that she as helpful and willing to work with you as her staff. Moving to another state soon so I hate to not have her as my insurance agent anymore but I was amazing while I’m still with her and I will truly miss her and her agency."
We responded:
"Thank you so much Eugenia! I appreciate you and your kind words. They truly mean the world to me. I'm sad you're moving but also extremely happy for this new experience for you! I will always be here to help any way that I can, and you have an agent for life if you ever decide to move back to Michigan. ❤️"
Profile photo of Alan

Alan

February 25, 2025

5  out of  5
rating by Alan
"Kandi is a very personable and knowledgeable agent. I love working with her, she always makes everything so simple and easy!"
We responded:
"Thank you so much for your feedback and five star review! We appreciate you and it's always a pleasure working with you, Alan!"
Profile photo of Kerrie ward

Kerrie ward

February 3, 2025

5  out of  5
rating by Kerrie ward
"Kandi and Erika are truly wonderful to work with, as an inexperienced person wanting to get the appropriate coverage for both my house and car they were so knowledgeable with insurance information. I had no questions to ask because they answered anything that had come to my mind before our conversation was over by just informing me of stuff they thought I should know which shows how much they personally care for people. I can call or text them with any small or big question any time and am contacted back almost instantly. I cannot say enough good things about Kandi Lambert-State Farm totally worth switching companies and they did all the work for me!"
We responded:
"Thank you so much Kerrie for your feedback with Erika and I, and also your five star rating. We most certainly want to explain anything and everything that we can to people so they understand the importance of their coverage. We appreciate you for trusting us and our agency with all of your insurance needs. We will always be here to help and answer any questions, big or small. We're please we were able to help you and look forward to being your insurance agency for years to come! Thank you! "
Profile photo of Mary Tanner

Mary Tanner

January 31, 2025

5  out of  5
rating by Mary Tanner
"I was so happy when I talked with Erica and she saved me a couple hundred a month on my insurance. I have and will continue to refer people to them."
We responded:
"Hi Mary! Thank you so much for your 5 star rating and your review with Erika! We're incredibly happy that we were able to save you so much money on your insurance! We also appreciate any and all referrals you send our way! Thank you for being a new valued customer at our agency! "
Profile photo of A King

A King

January 30, 2025

5  out of  5
rating by A King
"When ever I call everyone is very helpful and patience."
We responded:
"Thank you for the 5 stars and your feedback with our staff being very helpful and patient! We strive to do our best any way that we can and promise to continue doing so. Thank you for trusting us with your insurance needs. We're always here to help! "
Profile photo of willie mitchell

willie mitchell

January 30, 2025

5  out of  5
rating by willie mitchell
"Kandi & Jennifer are absolutely amazing!! Their customer service, knowledge and follow through are impeccable!!"
We responded:
"Hi Willie! Thank you for your feedback with Jennifer and I! We take pride on providing the best customer service possible, so thank you for letting us know we're exceeding your expectation! We truly appreciate you as a valued customer and look forward to helping you for many years to come! "
Profile photo of Odari Yohanes

Odari Yohanes

January 17, 2025

5  out of  5
rating by Odari Yohanes
"State Farm always comes through for me. Thanks for your help Jennifer. You really saved the day."
We responded:
"Hey Odari! Thank you for your review and 5 star rating with Jennifer! We truly appreciate your feedback and will try to save as many days for you as we can! Thank you! "